An increasing focus on true Customer Quality of Experience (CQoE), coupled with analytics driven marketing can help improve the customer engagement process, increase opportunities to upsell products and service plans and ultimately enhance the subscriber experience and reduce their propensity to churn to a competitor. All of which have a significant impact on revenues and profits.


Total Analysis Product (TAP) monitors CQoE by aggregating Key Performance Indicators (KPIs). By crowd-sourcing KPI’s directly from subscribers, we are able to monitor normal service (including RAN and Core |Network elements) across a broad geography (including in-building and remote areas) and a large range of devices.

The resultant data provides Service Provider’s with the ability to move from a network-centric QoE model, deliver faster service quality improvements and increase subscribers perception of service and brand.

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Quality of radio coverage provided by mobile operators

Coverage Quality
Comparative analysis of mobile phone performance
Device Quality
SIM Box & Tariff Fraud
Fraud Detection
Mobile Operator Customer Care
VIP Customer Care​
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Wadaro has a new website!

30/04/15

Great news for all our Wadaro fans, we have a new website. You can now ...

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