Designed for Mobile Network Operators, Regulatory Agencies, and other associated telecommunications organisations, SIMQOE provides a true insight into subscriber experience and network performance.
SIMQOE is the collective name for the portfolio of SIM and eSIM Customer Quality of Experience (QoE) solutions. Using sophisticated analysis of KPIs generated enables a true insight into subscriber experience and network performance.
Offered as a fully secure managed service, or an on-premises installation, solutions focus on leveraging subscriber generated metrics, to provide our customers with valuable insights into subscriber experience, network quality, roaming behaviour, trends, device issues, location aspects, and much more.Get Started with Wadaro
Designed for Mobile Network Operators, Telecommunications Regulatory Agencies, and other associated telecommunications organisations, SIMQOE aggregates Key Performance Indicators (KPIs), to provide a measure of RAN, Core, and Device quality. Crowdsourcing KPIs directly from subscriber’s devices enables the monitoring of normal service across broad geography (including in-building and remote areas) and a large range of devices. The resultant data provides our customers with the ability to react more quickly to poor service and to prioritize actions to improve service quality and the overall customer perception of the service and brand.
SIMQOE provides network operators with insights into the performance of their service as experienced by subscribers. By aggregating KPIs from subscribers (crowd-sourcing), views to network and device performance are provided along with the individual subscriber’s experience. Find Out More
Our easy to deploy and manage Javacard SIMQOE Applets leverage industry standardised SIM and eSIM functionality to acquire data from SIM Application Toolkit (SAT) compliant devices.
Wadaro’s QoE Platform offers MNOs the opportunity to move from the conventional network-based monitoring model (focused on improving the performance of the network using traditional methods such as Drive Test and Core Network Probing) to a Customer QoE centric approach.
The platform is scalable for both small and large deployments. The Wadaro QoE Platform achieves near real-time visibility by implementing three modules — client application software, server-side applications, and client control.
SIMQOE leverages industry-standard SIM and eSIM API to capture essential data for processing into KPI. Data capture includes radio signal measurement, lat/long position of the mobile device, voice and data performance.
Data collected by SIMQOE Clients are analysed and reported in a variety of Business Intelligence tools. Our customers navigate reports and dashboards to gain insight into service aspects that impact subscriber experience and network performance.