Handset

Wadaro Essential™ enables operators to monitor the performance of all subscriber devices used on the network.

Mobile phones must pass several layers of testing and acceptance before they are issued for use on networks.  However, given the ever increasing complexity of devices and the high rate at which new devices are released, scope remains for some devices to pass testing and acceptance but still malfunction once released into retail.

TAP Essential™ enables operators to observe the trend behaviour of devices throughout the time they are in use.  Any make and model of device that systematically exhibits incorrect behaviour will be highlighted.  Any incorrect interaction between the device and the network will also be highlighted.

A true measure of service experience direct from the customer